Frequently Asked Questions (FAQ)

Each order needs 1-2 working days to proceed.
You will receive notification once your order is ready to pick up and deliver out.

The delivery time depends on the selected courier service and the delivery status of the destination,
GFast Express parcel tracking will provide you the latest information on your delivery status.

The delivery time might be affected by the public holiday of the destinated country.
If your shipment happens to be on a national holiday,GFast Express will resume the delivery after the holidays.
You may click on Malaysia Holiday Calendar for details.

The transit time will be affected by weekend holidays. Please calculate the transit time based on the working day.

Note: Most countries are closed on Saturdays and Sundays.
However, Friday (prayer day) is a weekly holiday for Muslim countries。

For enquiries, you may call our hotline at 1300-803-803 or email us at enquiry email.

H: 1300 803 803
Residensi Park, Unit 2-26, Persiaran Jalil Utama, Bukit Jalil,
57000 Kuala Lumpur, Federal Territory of Kuala Lumpur